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11 results found

  1. Log in from Admin as User

    To better be able to troubleshoot issues that a user has reported, it would be helpful to have a log in as customer/user option as an administrator.

    • You are not solely relying on the user to provide a detailed explanation to the issue.
    • You would also not need to ask for (or reset) the user password to the email account.
    149 votes
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    5 comments  ·  Clients support  ·  Admin →
    declined  ·  AdminGabriel (PM, Axigen) responded

    Admins can already leverage the postmaster account to open other users' mailboxes. In addition, they can already configure any account to send email on another account's behalf. This being said, we do not plan go further than this.


    I will reject this request.

  2. Usage of aliases within Outlook Connector

    If there are aliases configured for an account it would be helpful if we could set them as sender within OLK.

    So e.g. a user can use his country specific tld as sender address.: me@domain.country

    33 votes
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    3 comments  ·  Clients support  ·  Admin →

  3. Support Outlook 2013\2016 ActiveSync

    Outlook 2013 and 2016 can connect to a remote mail server via ActiveSync. Unfortunately this requires a more recent version of the ActiveSync protocol than that supported in Axigen.

    Implementing the version of ActiveSync used by Outlook 2013\2016 would provide an additional method of supporting Outlook in addition to the Outlook Connector. Advantages include not having to install\maintain additional client software and the ability to connect Outlook to multiple Axigen accounts

    154 votes
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    3 comments  ·  Clients support  ·  Admin →
    declined  ·  AdminGabriel (PM, Axigen) responded

    After our research, we concluded that Outlook 2013 and 2016 have limited ActiveSync support and therefore we decided not to further continue with this.

    We will instead make working with multiple accounts available in the Outlook Connector — along with a number of other big performance improvements — in the next major Outlook Connector release.

    Also, we will introduce support for ActiveSync 14, which we’ve already started working on.

  4. Ability to access multiple accounts via the Outlook plugin

    It would be useful to be able to create multiple Axigen Connector instances in a single profile. This would allow you to access multiple e-mail accounts (including across different domains) within the same instance of Outlook.

    Outlook has allowed this for Exchange accounts since Outlook 2010

    105 votes
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    5 comments  ·  Clients support  ·  Admin →
    declined  ·  AdminGabriel (PM, Axigen) responded

    As of Axigen X4, the Axigen Outlook Connector is now end-of-life: https://www.axigen.com/new-features/ — the "Important Notes & Upgrade Information" section.

  5. Phisycal path to domain/user/mailfiles

    I am new at Axigen, but I can't see a logical phisycal path for mails. For example Mdaemon has a structure like this:

    C:\Mdaemon\Users<domain><user><incomingMails><folders>

    This is very useful when integrating with other systems.

    So I assume that axigen has a monolitic database which complicates everything. If the database gets damaged, bye bye all data !!!

    1 vote
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    1 comment  ·  Other  ·  Admin →

  6. Axigen X 32 bit version

    I'm get very concerned, when reading your message about that, that Axigen X will be only available for 64 bit platforms. What solutions you will propose for your clients, that use 32 bit versions ?. I'm using Axigen from version 7 and have a lots of email accounts in my company. Version IX is not acceptance with many users and waiting for X with new solutions. But changing the web server from 32 bit to 64 bit version is not very happy message from you.

    3 votes
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    declined  ·  1 comment  ·  Other  ·  Admin →

  7. please place quota indicator into webmail interface in view of the obvious for users.

    i'm administrator in tabriz university in iran. i very very like axigen software. i like webadmin and webmail interface a lot.

    my idea about axigen is "PERFECT".

    1 vote
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    0 comments  ·  Administration  ·  Admin →
    declined  ·  AdminGabriel (PM, Axigen) responded

    The quota indicator is visible within 1 click, under the settings wheel icon. Moreover, when getting close to the quota, there’s a permanent notification on the screen.

  8. android

    get rid of the adds it is unprofessional in a mail system. Fix image rendering for mobile devices, samsung10.1 cannot even delete or mark as spam

    1 vote
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    0 comments  ·  Administration  ·  Admin →

  9. Replace Mark as Spam Icon

    The exclamation mark does not make sense

    0 votes
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    declined  ·  0 comments  ·  WebMail  ·  Admin →

  10. Admin Interface

    Can it be translated / customised to other languages other than english ?

    1 vote
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    declined  ·  0 comments  ·  WebAdmin  ·  Admin →

  11. Settings Menu Located Too Deep

    Setting link is currently located too deep in navigation.
    It should be visible as one of main links.

    2 votes
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    declined  ·  0 comments  ·  WebMail  ·  Admin →
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